Licensed · Insured · IN HVAC #HL11I00007 · Plumbing #PL11I00001 24/7 emergency — no after-hours fee
★★★★★4.7 · 1,209 reviews Serving New Palestine now
New Palestine, IN 46163 · Family HVAC comfort

Protecting New Palestine families from HVAC breakdowns since 2003.

New Palestine (ZIP 46163) is Central Indiana's #1 under-the-radar premium family community — less crowded than Geist or Fishers, and with homes that deserve an HVAC contractor who takes the time to get the system right for your family's needs.

When your family depends on a working HVAC system year-round, you deserve more than the lowest bid — you deserve the right system, installed by people who explain everything.

Same-day service in New Palestine
Family-owned since 2003
No same-day pressure, ever
1,209 verified 5-star reviews
Bryant Factory Authorized Dealer serving New Palestine INBryant Factory
Authorized Dealer
NATE Certified HVAC technicians in New PalestineNATE Certified
technicians
BBB A+ Accredited HVACBBB A+
Accredited
EPA 608 CertifiedEPA 608
Universal
ENERGY STAR PartnerENERGY STAR
Partner
Nexstar Network memberNexstar
Member
#1Under-the-radar premium ZIP in Central IN
1,209Verified 5-star reviews · 4.7★ avg
Since 2003Family-owned, Greenwood-based
Why New Palestine families trust Complete Comfort

New Palestine families deserve HVAC service without the sales pressure

New Palestine (ZIP 46163) sits at the top of our under-the-radar premium target list for a reason: it's a community of owner-occupied family homes between $300K and $600K, most built in the last two decades, with residents who value expertise and transparency over price-matching. The families we serve here aren't looking for the cheapest contractor. They want a team that will explain what's actually wrong, what the options are, and what the system will do for their family's daily comfort — kids, pets, allergies, and all.

New Palestine's location in southeast Hancock County means homes often feature larger square footage, higher ceilings, and attached garages that affect heat load calculations in ways that generic contractor estimates miss entirely. When you get a System Design Assessment from Complete Comfort, we account for your home's actual layout — not just the square footage on the permit.

What we mean by "protecting your family's comfort"

A broken HVAC in a New Palestine home in July isn't just an inconvenience — it's a safety issue for small children and elderly family members. Our 24/7 emergency service (no after-hours fee, ever) means that when something goes wrong at 11pm on a Friday, you have a real answer, not a voicemail. And when it's time for a planned replacement, our Anti-Pressure Pledge means you have 30 days to review your written quote before committing to anything.

HVAC installation and repair in New Palestine, IN — the family-home difference

Serving New Palestine from our Greenwood headquarters, Complete Comfort has 24 years of experience matching systems to family-home profiles. Whether your home is a 2,400 sq ft two-story from 2008 or a newer build closer to SR 52, we've worked on homes like yours in this ZIP code. Our written proposals include the exact equipment model, the Manual J load calculation, the permit details, the warranty breakdown, and the financing payment — all in one place before you sign anything.

Founded in 2003. BBB A+. Bryant & Bryant Factory Authorized Dealer. 1,209 verified Trustindex reviews. Indiana HVAC #HL11I00007.

Our promise to New Palestine families

The 6-Promise Anti-Pressure Pledge

Every family we serve in New Palestine gets this in writing — before any work begins.

No commission-paid techniciansOur techs earn a salary, not a sales commission. Their job is to diagnose correctly, not to sell you the most expensive option.
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No same-day "today-only" discountWe never manufacture urgency. Your written quote is valid for 30 days so you can make a calm, informed decision.
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Financing hard-pull disclosed in writingBefore any credit application is submitted, we tell you in writing whether it will result in a hard inquiry on your credit report.
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Itemized written quote — apples-to-applesEvery New Palestine proposal includes the equipment model number, labor hours, warranty terms — fully itemized.
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72-hour post-install QC visit guaranteedAfter we finish, a supervisor visits your New Palestine home within 72 hours to confirm the system is performing at spec and your family is comfortable.
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Warranty parts/labor/maintenance separatedWe explain the manufacturer parts warranty, our labor warranty, and maintenance plan terms separately — so you know exactly what you're buying.
What families near New Palestine say

Techs who take time to explain everything

★★★★★

"Great service from Chris. Explained everything." The kind of visit you want when something goes wrong with your family's comfort.

W
Wyleta McCance VerifiedCentral Indiana · Tech: Chris
★★★★★

"Remy was a great tech and repaired our hot water tank, replaced faucets in our bathrooms. Helpful and friendly, completed his work thoroughly. Excellent follow-up making sure everything was working correctly."

A
angela3132000 VerifiedNew Palestine area · Tech: Remington
★★★★★

"Remington Bodenhorn installed a new water heater and has cleared our drains several times. Always on time, professional, and respectful. Definitely the only plumber I will allow in my house ever again."

S
Scarlett Rodriguez VerifiedFamily home · Tech: Remington

1,209 total reviews · 4.7★ average · View all on Trustindex

Already have a quote?

Get a free Second Opinion →

Already quoted by another New Palestine or Hancock County contractor? We'll review every line — equipment model, sizing rationale, labor terms, warranty — and tell you what's fair, what's inflated, and what's missing. No obligation to switch, no pressure.

Call for Second Opinion →
Transparent pricing for New Palestine homes

Good / Better / Best — designed for family homes

Every tier includes a full Manual J load calculation, permit pull, and our Anti-Pressure Pledge in writing. Financing at 144mo @ 7.99% APR available on all four tiers.

Essential Replacement
$62/mo
$2.05/day · 144mo @ 7.99% APR · installed $7,499
  • Proper Manual J sizing
  • Standard-efficiency equipment
  • Bryant or Trane single-stage
  • Permit pulled + inspection
  • 10-year parts warranty
  • 72-hr post-install QC
Start here →
Premier Cold-Climate Heat Pump
$146/mo
$4.79/day · 144mo @ 7.99% APR · installed $17,499
  • Cold climate heat pump to 0°F
  • Variable-speed inverter compressor
  • Dual fuel controls ready
  • 10-yr parts + 10-yr labor warranty
  • 72-hr post-install QC
Explore heat pump upgrade →
Signature Variable-Speed
$208/mo
$6.84/day · 144mo @ 7.99% APR · installed $24,999
  • Variable-speed system
  • Full IAQ package
  • Whole-home humidity solution
  • Zoning + duct improvements
  • 10-yr parts + lifetime workmanship
  • Maintenance plan included
  • Best for family allergy/asthma needs
Best for family homes →

Payments are estimates. Actual payment depends on system cost and credit approval. We show the exact number before you sign.

Wyatt Petty, Complete Comfort Senior Field Supervisor serving New Palestine IN
Your family's comfort advisor

I'm Wyatt — and I don't work on commission

As Senior Field Supervisor since 2003, my job is to walk through your New Palestine home, understand your family's comfort issues, and give you a written recommendation — not a sales pitch. Families in New Palestine, Greenfield, and southeast Hancock County are exactly the kind of homeowners I was hired to serve: thoughtful, quality-focused, and unwilling to be pressured into a five-figure decision they don't fully understand.

Wyatt Petty · Senior Field Supervisor · Complete Comfort since 2003 · Indiana HVAC #HL11I00007

New Palestine FAQ

Common questions from New Palestine homeowners

Do you service New Palestine same-day?
Yes. Our trucks cover New Palestine (ZIP 46163) daily. Same-day service is available for most requests. 24/7 emergency service is available with no after-hours fee — ever. Response times in New Palestine are typically under 2 hours for urgent calls.
How long do HVAC installs take in New Palestine?
Most full HVAC replacements in New Palestine are completed within a single day — typically 5 to 8 hours. We schedule early-morning starts to minimize disruption to your family. A precise time estimate is included in your written quote.
Do you carry permits for New Palestine installations?
Yes, always. New Palestine falls under Hancock County jurisdiction and requires a mechanical permit for HVAC replacement. Complete Comfort handles the permit application, schedules the county inspection, and provides you with the signed-off inspection card at project completion.
What financing is available for New Palestine residents?
New Palestine homeowners can access financing at 144 months @ 7.99% APR, subject to credit approval. Monthly payments start at $62/mo (≈ $2.05/day) for the Essential Replacement ($7,499 installed) and range up to $208/mo (≈ $6.84/day) for the Signature Variable-Speed system ($24,999 installed). We disclose any required hard credit pull in writing before you apply. No prepayment penalty. We don't bury dealer fees in '0% APR' — see our transparent financing comparison on the homepage.
Service coverage

We come to New Palestine — and every community nearby

Complete Comfort HQ is in Greenwood, IN. New Palestine (ZIP 46163) is one of our primary under-the-radar premium service destinations, and our trucks run through Hancock County daily.

Complete Comfort HQ New Palestine & service area

Your New Palestine family deserves a comfortable home year-round.

One form. One call. A family-owned team that has protected Central Indiana homes since 2003 — with no pressure, ever.

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4.7★ · 1,209 reviews
Licensed · Insured · BBB A+
Family-owned since 2003
No pressure. Ever.
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